Covid-19 Safety Response Policy
Joyce Roofing Sales would like to thank all of our clients for your loyal and ongoing support in 2020. We find ourselves in difficult times both here in Australia and globally as the COVID-19 virus continues to prompt safety controls and restrictions in all areas.
Firstly, we would like to extend our very best wishes to all of our customers & suppliers. Our hope is that you and your families are getting through these unprecedented times without too much difficulty.
At Joyce Roofing Sales we are taking this situation very seriously and we want to reassure you that we have a thorough business continuity plan in place to minimize risk whilst ensuring best supply of our products can be maintained. Our products are predominantly locally sourced and so our supply chain is well insulated.
Our workplace
We have a duty of care for the health and safety of our workers, others within the workplace as well as to the safety of our customers. As such we have established the following safety protocols:
- We encourage everyone in the workplace to practice good hygiene by providing access to appropriate hygiene facilities such as hand washing and hand sanitiser.
- Increased our cleaning regimes in the workplace.
- Limited access to the workplace by other people.
- Actively encourage appropriate social distancing of at least 1.5-2m at all times.
- Instructed all workers to inform us if they become ill or show symptoms & not return to work while they are infectious / until given the all clear.
We have also put in place a series of measures to minimize face-to-face contact and to maximize the distance between employees’ workspaces and this includes some key staff working from home on a rotating roster.In short, you may not see our sales staff in person but we will redouble our efforts to maintain contact in other ways.
Visiting our store
We are also asking our clients, wherever possible, to avoid coming into the office and instead placing their orders and quote requests either by phone or email. Workers, suppliers & customers also have a duty to take reasonable care of their own health and to not adversely risk the health and safety of others. We therefore request that all staff, suppliers and customers evaluate their own health and that of people they are in close contact with, and refrain from coming into our office if they begin to feel unwell, even with mild symptoms such as a headache and slight runny nose.
As directed by the Australian Federal and NSW State Governments, we respectfully ask that you observe the following safety protocols:
- Please do not visit our store if you have travelled overseas or on a cruise ship within the past 14 days; or/
- Please do not visit our store if you have been in close contact with a person who has been diagnosed with Covid19 or is displaying the symptoms of Covid19; or
- Please do not visit our store if you have travelled to another area and are showing symptoms of the Covid19 virus; or
- Please observe social distancing of at least 1.5-2m at all times.
- We also ask visitors to turn away and cover your mouth and nose with your elbow when coughing or sneezing. Wearing a mask is preferable.
Appointments, pickups and deliveries
We will still be facilitating the collection of orders from our store by appointment, and it is crucial that we are notified and confirm these appointments in advance to ensure that the protocols regarding minimization of close physical contact can be adhered to and also to avoid excessive wait times for those collecting their goods.
We will continue to review the situation and adapt quickly as required to ensure best practice and safety for us all. We appreciate your patience and support as a client.
Please feel free to contact us to further discuss any concerns that you may have.
Joyce Roofing Sales
316 Great Western Highway
Lawson NSW 2783
Phone: 4759 3633
An innovative, cost-effective new building system.


An innovative, cost-effective new building system.